I drove up from Minneapolis to their St. Cloud store to look at a specific vehicle. The staff were friendly and respectful of my time. The car was just as good as they presented it in their online ad, and pricing was transparent. Everything was low-stress and it made for an easy purchase experience.
Justin is a great salesperson! Honest, responsive, and trustworthy! We've bought about 6 vehicles from him now! He takes the time to get to know his customers and listens to their needs.
I had my eye on a vehicle to try out. When I drove up, it was waiting for me! I was greeted by no less than 3 friendly faces. I worked with Steve Nelson--this is the second car I've purchased through Miller and it will be the first place I consider when I have to do it again. I keep my cars for a long time and feel the team at Miller was fair with my trade-in and went above and beyond my expectations.
Kasai Farris really went above and beyond for us. Very personable, knowledgable young man. Jacob did a fine job, not sure who Aarin Heath is however.
The customer service is always exceptional, whether it is in the service/maintenance department or sales department. I am always treated like a valued customer, and they are able to get me in fast if I need something. They go the extra mile to make sure that I feel safe and secure in my vehicle, and I always feel like they are upfront and candid with me
We already had in mind what we wanted based off of the Website (Preowned 2011 Dodge Caravan). Our communication with Nina was seamless from online inquiry, to email, to actually coming in person. She was very helpful, and had the vehicle all ready for us to check out and test drive when we arrived. Nina was not pushy in any manner, and we were very pleased with her service. Miller Auto was very fair with our trade in, and gave many extras, even though our purchase was modest. The facility is nice, especially if you have kids. They have 2 play areas that are great when you have to wait. There is also a snack bar with popcorn, cookies, coffee, and other drinks. We will likely be back again one day for another vehicle purchase.
I had went to 3 dealership, Miller Auto being one of them, and they were by far the best experience. Thomas was the sale associate who helped me and he didn't try to push the newest vehicle on me. If there was a downside to this it would be the No Extras. If there is a way to get those in the vehicle my purchase would be even better. Overall I am very pleased with my vehicle and I would definitely ask for Thomas. He was very helpful and answered any questions and if he didn't know he found out. I recommend Miller Auto Plaza and I will definitely go back to purchase another vehicle when that time comes.
My experience was very friendly and professional. Impressive team, organization, facility and process at Miller Auto Plaza.
I like that the vehicles inside are unlocked, more importantly though I like that the sales people don't jump on you the second you walk in the door. They are always quick to help if we have questions, but they leave you alone until you ask. We have bought many cars from here.
We will never buy from anyone else again! Great experience both times we bought our cars from them! The treatment you receive is amazing from start to finish.